Dana M. Wenstrand
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- Training & Keynote Addresses
a Today’s Hottest Topics
Leadership ~
What does it take to be a
great leader? Whether you want to be
more effective in your
current
position or are working to move forward in your career, you will benefit from
brushing up on
leadership skills.
Customer Service Skills ~ Building
business rapport is essential to gain respect as a professional
and build trust
with your business team. Learn specific
techniques to
immediately
implement ~ making for a positive impact on customer relations.
Etiquette ~ Simple and straight-forward solutions
equipping your personal and professional image with
etiquette. A positive approach with not only what to do,
but why to do it.
From table
manners to perfect introductions and office essentials.
Communication ~ Telephone
skills, understanding relationships, getting results, clarity of purpose are
all necessary
for powerful communication. Brush up on
the basics and develop new
insights for this necessary skill.
Teamwork ~ Is your team talent in the game or on the
bench? Discover ways to get total
team-work
through
training the team, coaching like a pro, and building supportive fans
(customers!)
a Popular Titles:
“Building Business Rapport”
“Lead to Succeed!”
“Closing the
“Office Etiquette Essentials”
“Activate Your Attitude!”
“Manager as Coach”
“Total TEAM-Work”
All
courses are individually tailored to meet your needs for
program
length, size of group, skill level of attendees, and desired results.
a
Next Step:
e-mail IMAGE Or…….
….. Simply call
Dana at 712-586-4541 to request an interview & personalized proposal.
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