Dana M. Wenstrand

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a  Today’s Hottest Topics

 

Leadership ~ What does it take to be a great leader?  Whether you want to be more effective in your

current position or are working to move forward in your career, you will benefit from

brushing up on leadership skills.

Customer Service Skills ~ Building business rapport is essential to gain respect as a professional

and build trust with your business team.  Learn specific techniques to

immediately implement ~ making for a positive impact on customer relations.

Etiquette ~ Simple and straight-forward solutions equipping your personal and professional image with

etiquette.  A positive approach with not only what to do, but why to do it. 

From table manners to perfect introductions and office essentials. 

Communication ~ Telephone skills, understanding relationships, getting results, clarity of purpose are

all necessary for powerful communication.  Brush up on the basics and develop new

insights for this necessary skill.

Teamwork ~ Is your team talent in the game or on the bench?  Discover ways to get total team-work

through training the team, coaching like a pro, and building supportive fans (customers!)

 

a  Popular Titles: 

“Building Business Rapport”

“Lead to Succeed!”

“Closing the Sale

“Office Etiquette Essentials”

“Activate Your Attitude!”

“Manager as Coach”

“Total TEAM-Work”

 

All courses are individually tailored to meet your needs for

program length, size of group, skill level of attendees, and desired results.

 

a Next Step:   

e-mail IMAGE    Or…….

 

….. Simply call Dana at 712-586-4541 to request an interview & personalized proposal.

 

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